| Mission of UA | Create, share and apply knowledge, engaging the entire community through education, research and cooperation, for the benefit of individuals and society |
| Strategic Objectives (SO) of the University of Aveiro (UA) | SO 1 – promote employee well-being |
| SO 2 – promote organizational effectiveness and efficiency |
| SO 3 – promote environmental sustainability |
| Operational Objectives (OO) | OO | Indicator | 2024 Result (if applicable) | 2025 Target* | Weight (%) | Perspective | Perspective |
| Effectiveness: 40% |
| Promote the participation of CESAM’s human resources in specific professional training (PT) activities, with the aim of improving CESAM’s effectiveness. | OO1/SO1 | Number of professional training activities | 0 | 10 | 100% | Resources | Proof of attendance |
| Strengthen CESAM’s external visibility | OO2/SO2 | Number of mentions of CESAM in the media | 0 | 5 | 100% | Intern | News, documentaries and podcasts verified by physical or electronic means |
| Efficiency: 25% |
| Simplify administrative processes at CESAM | OO3/SO3 | Number of internal forms and documents on workflows and procedures reviewed and/or made available on CESAM’s webpage. | 0 | 4 | 100% | Intern | CESAM webpage |
| Quality: 35% |
| Promote and carry out social or team-building activities for CESAM’s human resources, with the aim of strengthening team spirit, improving the work environment, and increasing organizational satisfaction. | OO4/SO2 | Number of social gatherings or other team-building activities held during working hours | 0 | 6 | 100% | Intern | Social gatherings or other team-building activities carried out |
| Strengthen CESAM’s internal communication | OO5/SO2 | Number of meetings or information and clarification sessions held with CESAM’s integrated members | 0 | 5 | 100% | Intern | Notices or invitations sent by email to integrated members |