CESAM QUAR (Assessment and Accountability Framework)

Assessment and Accountability Framework (QUAR) – 2026
Mission of UACreate, share and apply knowledge, engaging the entire community through education, research and cooperation, for the benefit of individuals and society
Strategic Objectives (SO) of the University of Aveiro (UA)SO 1 – promote employee well-being
SO 2 – promote organizational effectiveness and efficiency
SO 3 – promote environmental sustainability
Operational Objectives (OO)OOIndicator2025 Target2026 Target*Weight (%)PerspectiveVerification Source
Effectiveness: 40%
Promote the participation of CESAM’s human resources in specific professional training (PT) activities, with the aim of improving CESAM’s effectiveness.OO1/SO1Number of professional training activities1015100%ResourcesExceeds expectations: more than 15
Meets expectations: attendance at professional training activities, with proof of attendance, equal to 15
Does not meet expectations: fewer than 15
Strengthen CESAM’s external visibilityOO2/SO2Number of mentions of CESAM in the media510100%InternExceeds expectations: number of news items, documentaries, and podcasts, evidenced through physical or electronic means, greater than 10
Meets expectations: number of news items, documentaries, and podcasts, evidenced through physical or electronic means, equal to 10
Does not meet expectations: number of news items, documentaries, and podcasts, evidenced through physical or electronic means, less than 10
Efficiency: 25%
Simplify administrative processes at CESAMOO3/SO3Number of internal forms and documents related to workflows and/or procedures and/or FAQs (frequently asked questions) reviewed and/or made available on the CESAM website.45100%InternExceeds expectations: greater than 5
Meets expectations: number of internal forms and documents related to workflows and/or procedures and/or FAQs (frequently asked questions) reviewed and/or made available on the CESAM website equal to 5
Does not meet expectations: fewer than 5

Quality: 35%
Carry out social or team-building activities for CESAM staff, with the aim of strengthening team spirit, improving the work environment, and increasing organisational satisfaction.

OO4/SO2Number of social gatherings or other team-building activities 66100%InternExceeds expectations: greater than 6
Meets expectations: number of social gatherings or other team-building activities carried out equal to 6
Does not meet expectations: fewer than 6

Strengthen CESAM’s internal communicationOO5/SO2Number of meetings or information and clarification sessions held with CESAM’s integrated members56100%InternExceeds expectations: greater than 6
Meets expectations: number of meetings or information and clarification sessions with CESAM integrated members, evidenced by meeting notices or email invitations sent to integrated members, equal to 6
Does not meet expectations: fewer than 6

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